What is Chatbot?
A chatbot is an artificial intelligence software which provides an automated conversation with human user in natural language. It can be used for improving sales, marketing, CRM, workflows and business automation.
Assistant
assistant is a platform that allows a user to build an AI-powered conversational assistant.
The platform provides knowledge-based building and response generation tools, for developing a user friendly interactive chatbot.
Why Chatbot?
Increased Customer Engagement 24*7
Chatbot applications streamline interactions between people and services, enhancing customer experience 24*7
An Efficient Tool For Sales And Marketing
Can increase sales by providing precise information about a product or service and can be a great tool for marketing.
Improves CRM & Quality Of Services
Chatbot can handle user’s queries and provide quick responses to the customer and improve Quality of service.
Workflow Automation & IOT Integration
Chatbot can be used to automate the workflows and a user can give the inputs in natural language.
Information Dissemination & FAQs
Chatbots are great tools for information dissemination to the end users.
Personalized Recommendations For End Users
Based on the user’s intent and sentiments personalize recommendations can be generated.
Lucrative ROI
Lucrative ROI by reducing service to customer cost and improving operational efficiency.
Key Features
Live Chat
Multilingual Support
Language Detection & Translation
Knowledge Base And Response Builder
White Label
State Of The Art NLP, NER, NLU, NLG
Ticket Generation And Workflow Automation
Third Party API Integration
Telephony / IVR Integration
Key Benefits
24*7 Availability
Immediate Answers
Improve Customer Engagement
Quality of Service
Lucrative ROI
Seamless Integration With Other Systems
Real-Time Data Collections And Analytics
Industries
Healthcare
Retail
Insurance
Travel
Manufacturing
E-commerce
IT
Banking